Shipping and Return Policy

Returns

At iBottleLess.com our customer satisfaction is guaranteed. If you are not 100% satisfied with your purchase, you may return the item in the condition it was received including the original packaging within 14 days of purchase for an exchange or full refund of the purchase price. Refunds on full-price/non-sale merchandise will be made in the original form of payment. Please allow your credit card company seven to ten business days to reflect the refund once we've processed the return. Sale merchandise can be exchanged for merchandise or a merchandise credit only. All shipping charges are non-refundable. Customers are responsible for all shipping costs related to their returns. Please note that there is a $5 shipping fee for all sale merchandise exchanges. To process and expedite your return or exchange, please email support@iBottleLess.com and include your name, address, phone number, e-mail address and brief explanation of the problem. Please allow up to 30 days for a credit to appear on your billing statement. Returns will be credited back to the credit card used for the purchase. Recipients who would like to exchange an item should contact support@ibottleless.com.

Shipping

We ship via UPS and FEDEX. Orders submitted will be processed the next BUSINESS day and shipped once we receive credit card authorization. Ground shipping time can take anywhere from 3-7 business days from the date your order was placed depending on location. For earlier delivery, please check the UPS 2nd Day Air or Next Day Air options or contact support@ibottleless.com for more information.